About us

A few words about us.

City Insight works in collaboration with consultants, government and the private sector.

City Insight  assists in the development of good local government in order to transform and change the daily realities of inhabitants.

City Insight was established by Ms. Sue Bannister and Dr. Michael Sutcliffe in September 2012.

Michael and Sue have over 50 years experience in a variety of sectors including working in academia, civil society, non-governmental organizations, all spheres of government (local, provincial and national), and the private sector.


City Insight works in collaboration with consultants, government and the private sector.

Our aim is to provide fresh insight and creative solutions to city issues.  Having dealt with the real problems and issues of local government and development, we have a good understanding of the theory, the politics and – most importantly – the practice of how urban areas work.

Africa has so many opportunities and incredible people but often lacks decision-takers. Implementing change means having well informed and trained people working within city structures.  

City Insight is able to advise on management issues and develop training programmes developed around real issues and actual case studies to work with decision-makers to enhance their decision-taking abilities.

What we do

Research and analysis

Analysing cities and sectors including studies on the economic, financial, environmental, social sustainability and viability of cities, on behalf of the private and public sectors.

Building management capacity

Analysis of existing capacity and the development of strategies to enhance that capacity within local government.

Advisory services

  • Advising private sector, government and non-governmental organisations on local government matters, including strategy, planning budgets, institutional.
  • organisation and policy.
    Assisting local governments through the evaluation and development of strategy and plans.
  • Ensuring that development is sustainably built and managed in the long-run.

Analysing opportunities

  • Analysing opportunities for development between and within cities in Africa.
  • Advising governments on innovative development opportunities.
  • Assisting the private sector to understand government processes.

Get to know us

Meet the Team


Michael Sutcliffe

Director and Co-Founder

Dr. Michael Sutcliffe is, together with Ms. Sue Bannister, a founding partner of City Insight (Pty) Ltd. 


Director and Co-Founder

Sue Bannister is an experienced programme executive with a proven aptitude for managing a wide range of projects.